How are your products delivered?

We usually ship via UPS or FedEx at an additional charge.

How are shipments for chocolate items sent during the Summer? 

Our products are heat sensitive and therefore, during the warmer months, shipments are insulated and include ice packs at an additional charge of $10 per case.

At what temperatures do shipments begin requiring insulation?

Generally if the high/low forecast range is 75 & 63 Fahrenheit or higher we insulate (and expedite if necessary).

Can I set up a direct truck to deliver my order at a reduced cost?

Yes, direct trucks are generally set up by Astor Chocolate when the order qualifies. Qualifications are based on order size and weight and vary by carrier. Truck carriers vary by state. Contact your rep for additional details.